Privacy policy

ARTICLE 1: INTRODUCTION

The purpose of this Privacy Policy is to inform users of the Wiwuu website:

How their personal data is collected. Personal data refers to any information that can identify a user (last name, first name, postal or email address, location, IP address, etc.);
The rights they have regarding their personal data;
The identity of the data controller responsible for processing this data;
The recipients of this personal data;
The website’s cookie policy.

This policy supplements the Legal Notice and the Terms and Conditions of Use, available at the following address:
[www.wiwuu.com/legal-notice]

ARTICLE 2: PRINCIPLES OF DATA COLLECTION AND PROCESSING

In accordance with Article 5 of European Regulation 2016/679 (GDPR), personal data must be:

Processed lawfully, fairly, and transparently;
Collected for specified, explicit, and legitimate purposes, and not further processed in a manner incompatible with those purposes;
Adequate, relevant, and limited to what is necessary for the purposes for which it is processed;
Accurate and, where necessary, kept up to date;
Kept in a form that permits identification of the data subjects for no longer than is necessary for the purposes of the processing;
Processed in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED

3.1 Data collected

The personal data collected as part of our activities includes:

Identity: last name, first name;
Contact details: email address, postal address, phone number;
Order-related information: products purchased, amounts, order history;
Connection data: IP address, browser type, device used;
Browsing data: pages visited, time spent on the website.

Purposes of collection:

Managing orders and customer service;
Monitoring service quality;
Sending promotional and commercial information (with your consent);
Improving the user experience on the website.

3.2 Collection methods

Data is collected when:

You browse our website (automatic technical collection);
You create an account or place an order;
You contact our customer service;
You subscribe to our newsletter.

Data is retained for 3 years after the last contact for commercial purposes, and 10 years to comply with accounting and tax obligations.

3.3 Data hosting

The website www.wiwuu.com is hosted by:
Shopify Inc.
150 Elgin Street, 8th Floor, Ottawa, ON K2P 1L4, Canada
Support: https://help.shopify.com/

3.4 Data sharing

Data may be shared with the following partners, solely for the operation of services:

Payment providers (e.g., Stripe, PayPal);
Logistics and delivery providers;
Marketing and advertising partners (only with the user’s consent).

3.5 Cookie policy

The website uses cookies in order to:

Measure website traffic (Google Analytics);
Improve navigation;
Personalize displayed content.

You can manage your cookie preferences via your browser settings.

ARTICLE 4: DATA CONTROLLER

Personal data is collected by:
NEWGATE LLC, a limited liability company, with its registered office located in New Mexico (United States).

Contact for any questions regarding the processing of data:
📧 support@wiwuu.com

ARTICLE 5: USER RIGHTS

In accordance with the GDPR and the French Data Protection Act (“Informatique et Libertés”), you have the following rights:

Right of access, rectification, objection, and deletion of your data;
Right to restrict processing;
Right to data portability;
Right to define what happens to your data after your death;
Right to lodge a complaint with the competent authority (CNIL – www.cnil.fr).

To exercise these rights, you can contact us at: support@wiwuu.com

ARTICLE 6: CHANGES TO THIS POLICY

The publisher of the website www.wiwuu.com reserves the right to modify this policy at any time in order to ensure compliance with applicable legal and regulatory developments.

Last update: 01/08/2025